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Oracle SBC – Admin Task – Advance Header Manipulation Rules (HMR) – Example 1
Lets work in a new HMR that will help to correct the Request Line to strip the leading “+1” of an INVITE message. To accomplish this we will use “built-in” variables defined in Oracle SBCs, please refer to “Header Manipulation Rules Guide” in Oracle documentation. In this specific case lets use ORIGINAL which refers to…
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Oracle SBC – Admin Task – Advance Header Manipulation Rules (HMR) – Example 2
HMRs are important as they provide great flexibility to modify headers, SDP, XML, etc, changes that can actually modify the routing of the sessions. In this entry let’s create a more complex HMR making changes only if an specific contact information is validated, this can be seen that in a graphic representation: And in a…
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Oracle SBC – Admin Task – Upgrades
When performing an upgrade the first step to perform the upgrade is check the release notes of the version you are upgrading to. Release notes always include a section indicating the supported upgrade paths. This is an extract for version 9.1: Here is a list of steps I usually take when upgrading SBCs: Validate SBC…
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Oracle SBC – Admin Task – Marking packets for QoS
Oracle SBCs allows QoS marking to apply a set of TOS/DiffServ mechanisms that enable you to provide better service for selected network. In this entry we will work in overriding the packets for SIP messages received in the external realm to be marked with 46. First thing is creating a media policy that will help…
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Oracle SBC – Admin Task – NATting with SPL
Oracle SBCs provide multiple ways to implement NAT when behind a firewall but in this entry we will work in implement this in a an easy way using SPL (SBC Programming Language). In our hypothetical scenario where we can find a firewall in front of the SBC in the “External” side: We will apply the…
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Oracle SBC – Admin Task – Enabling external authentication
Oracle SBCs comes with two local factory accounts for access: user and admin which are authenticated locally, but Net-Net OS offers to have users authenticated using RADIUS or TACACS+. Having different accounts authenticated via external authentication actually help to have a better record on changes made which actually can be found in cli.audit.log, for example:…
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Oracle SBC – Admin Task – Creating certificate requests
In a previous entry web administration was enabled but the basic configuration was set where only http (an insecure protocol) was the only protocol running, in this and the next entry we will work in enabling a secure http web administration (https). This is the current configuration set in the Oracle SBC used in this…
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Avaya System Manager – Admin Task – Signing certificate requests with SMGR CA
Avaya System Manager comes with a Certificate Authority that can be used to integrate Avaya solutions and manage certificates. In this entry we will work to sign the Certificate Request created in the Oracle SBC in the previous entry. Lets start accessing the certificate authority menu Services -> Security -> Certificates -> Authority: A new…
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Oracle SBC – Admin Task – Loading signed certificate requests
In the previous entries, a certificate request was generated in the Oracle SBC and signed using the Certificate Authority in the Avaya System Manager, now we will work in load the signed certificate, create the proper configuration and apply it into the Oracle SBC. Open the certificate file downloaded from Avaya System Manager and copy…
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Oracle SBC – Admin Task – Redundancy config
Let’s work in this new entry creating a Oracle SBC solution in High Availability (HA) in our virtual environment. To accomplish this, we will need to start using 2 additional network interfaces that are specific and dedicated to being used as redundancy connections between the Oracle SBCs allowing the processes and sessions to synchronize. This…
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Avaya System Manager – Troubleshooting – JBoss restart
There are multiple situations where Avaya System Manager JBoss needs to be restarted, in my case multiple alerts from different Avaya systems about loosing connectivity to the Web License Manager (CM, SBCE and AES) were received. After troubleshooting the problem, it was narrowed down to the JBoss process in the System Manager which had to…
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Avaya Session Manager – Troubleshooting – Certificate renewal
In the last few days, we have received multiple emails from Avaya for alarm OP_MMTC20048 in our Session Manager 8.x, this is the information included in the email: After verifying the System Manager those alarms can be found in (as shown in the image below) Services -> Events -> Logs -> Log Viewer Then applying…
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Oracle Operations Monitor – Admin task – High Availability configuration
Oracle Operations Monitor can be implemented in High Availability, this is achieved setting up two Mediation Engines, working as Master/Slave. One important aspect using high availability is keep the configuration of the master and slave servers synchronized. With the new REST API, you can utilize a simple bash script to download the configuration from the…
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Avaya SBCE – Admin task – Hotfix installation
Avaya SBCEs requires patches and hotfixes to be applied regularly. In this entry lets document the procdure to install a hotfix in a Avaya SBCE 8.1.3 Its important to mention that: the procedure is similar for the EMS and SBCE devices. root access is required as to stop services and execute the script always start…
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Avaya SBCE – Admin tasks – Upgrade 8.1.0 to 8.1.2 in VMWare
The following procedure was applied to Upgrade Avaya SBCE solution from 8.1.0 to 8.1.2 One key note using this procedure is that the current VMs were not upgraded, new VMs were deployed (maintaining old VMs were turned off and keep just in case rollback is required). In the next entry we will work in a…